Quick Summary
Return Window
14 Days
Condition
Original Box Required
The 14-Day Rule
Apple maintains a strict 14-day return policy from the date you receive the item. This applies to all hardware, including iPhones, Macs, and iPads. The item must be in its original condition with all accessories included.
In-Store vs. Online
For the fastest refund, visit an Apple Store. Your refund will be initiated immediately, though your bank may take 3-5 days to show it. Online returns via mail can take up to 2 weeks for processing.