2026 Policy Quick Summary
Restocking Fee
$45 (Phones/Laptops)
Standard Window
14-15 Days
How to Avoid the $45 Charge
Best Buy charges a **$45 restocking fee** for activated devices like cell phones or cameras if they've been opened. To avoid this, ensure the item is defective or return it strictly in unopened condition to get your 100% refund.
Membership Perks: My Best Buy Plus & Total
My Best Buy Plus??and My Best Buy Total??members enjoy an extended **60-day return window**. If you buy high-end tech often, these memberships pay for themselves by providing ultimate return flexibility.